Q: What should I do if a dental emergency arises? (back to top)
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We recognize that emergency situations do arise and we will do everything in our power to respond to your problem as quickly as possible.
If an emergency arises while the office is closed, call (617) 389-4646. You can leave a messgae with our 24 hour answering service and we will return your call once the office re-opens. if you feel you can not wait you can visit your local emergency room.
If an emergency arises while the office is open, please call the office as early in the day as possible. We will do our best to get you in the office as soon as possible.
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Q: How do I get to your office?
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Our office is accesible and nearby to major highways and public transportation. For details click here.
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Q: How can I make an appointment with your office? (back to top)
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Please call the office at (617)389-4646 so that we may reserve a time for you. We try to see all patients on time, and request that you extend the same courtesy to us. |
Q: What happens if I cannot make my appointment? (back to top)
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 If you cannot keep an appointment, call (617) 389-4646 to notify us immediately. An answering service is available 24 hours a day to take your call. If any appointments are cancelled without 24 hours notice they will result in a canellation fee. |
Q: Who are the doctors in the office and what do they specialize in? (back to top)
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Peter A. Capodilupo, DDS- General Dentist
Peter A. Capodilupo Jr., DMD- General Dentist
Registered Dental Hygenists (RDH)
Karen Anderson, RDH
Diane Keenan, RDH
Laura Federico, RDH
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Q: What are the services that your office provides? (back to top)
Q: How often should I visit the dentist? (back to top)
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 We believe in the benefits of regular preventive care, and therefore, encourage all our patients to return for periodic recall visits. We will send you a written reminder when it is time to return. When you receive this notice, please telephone promptly to make an appointment.
At the time of your recall visits, please advise the receptionist of any change in your: (1) health and medications being taken; (2) address or telephone numbers; (3) marital status; (4) employment and insurance coverage.
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Q: Can you tell me about your fees and payments? (back to top)
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We make every effort to keep down the cost of your dental care. You can help by paying for treatment at the time of your visit. If your treatment program requires several visits, you will be given an estimate and asked to make financial arrangements with a member of our business office staff.
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Q: What Insurances do you accept? (back to top)
Q: How does Dental insurance work? (back to top)
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Dental insurance is intended to cover some, but not all of the cost of your dental care. Most plans include coinsurance, a deductible and other expenses which must be paid by the patient.
If you have dental insurance, please bring your plan information with you to your first visit. We will work with you to assure that you receive the maximum benefits to which you are entitled. It is the patients responsibility to know there insurance.
At the end of each visit, you will receive all of the information necessary to file your insurance claim. If you have questions regarding your coverage, please ask a member of our business office staff and we will work with you to find the answer.
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Q: What are your office hours? (back to top)
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Monday........... 8:30-8:00
Tuesday........... 8:15-6:00
Wednesday...... 8:15-4:15
Thursday.......... 8:00-6:15
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Friday.............. 7:30-1:00
Saturday.......... 9:00-1:30
Sunday............ Closed |
Q: I have dental concerns or questions that aren't answered on this website, what should I do? (back to top)
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We encourage you to call (617-389-4646) with questions you may have concerning dental problems; however, it would be unfair to other patients if the doctor were to disrupt treatment to answer every phone call. Our staff is trained to answer all questions. If your call requires that the doctor speak with you, our recomendation is to make an appointment with the doctor.
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